Write to support@openshorts.org. We answer within two working days.
What to include
- A problem with clips: the link of your clip page (it starts with openshorts.org/c/) and what went wrong.
- A payment or refund: the email address you signed in with. Refunds are given within 7 days of paying if you haven’t used the paid minutes.
- A takedown request: the clip page link and why the video is yours. We remove clips made from videos the uploader had no right to use.
Cancelling a plan
You don’t need to write to us: open your account, choose Manage billing and cancel. You keep your plan until the end of the month you paid for.